Privacy Notice of Social Kite Ltd
This is the privacy notice of Social Kite Ltd (‘we’, ‘our’, or ‘us’).
We are a company registered in England and Wales, UK.
Company Number: 11590178
Registered Address:
Brunswick House, Brunswick Street,
Leigh, England, WN7 2PL
Introduction
This notice explains how we collect, store, transfer, and use personal data. It outlines your privacy rights and how the law protects you.
In this notice, ‘personal data’ refers to information that identifies you as an individual or could be used to identify you when combined with other data. Any action taken on personal data is referred to as ‘processing.’
Unless otherwise specified, we do not share, sell, or disclose any information collected through our website to third parties.
Personal Data We Process
1. How We Obtain Personal Data
The data we process about you includes information:
- You directly provide to us.
- We gather from third-party databases or service providers.
- Collected through monitoring your use of our website or services.
2. Personal Data Collected Directly
When you interact with our website or services, we may request the following personal data:
- Identifiers: First name, last name, title, date of birth.
- Contact Information: Email address, phone number, postal addresses for billing, delivery, and communication.
- Payment Information: Debit/credit card details, expiry dates, and bank account information.
- Communication Records: Messages, emails, and telephone conversations with us.
- Marketing Preferences: Information about the type of marketing you wish to receive.
3. Personal Data from Third Parties
We may confirm and supplement the information you provide using data from other sources. This may include:
- Verification of your identity.
- Business information such as trading name, address, company number, and VAT registration details.
- Confirmation of your contact information.
4. Data from Website and Service Usage
We may process data arising from your use of our website and services, including:
- Community contributions, such as reviews.
- Survey responses or poll answers.
- Technical details about your device, browser, and IP address.
- Usage patterns, such as pages visited, services accessed, and interaction with messages.
- Transaction details, such as products/services purchased and payment records.
5. Aggregated Information
We may process anonymous or aggregated data (e.g., statistical data). Aggregated data cannot identify you. However, if we combine such data with your personal data, it will be treated as personal data in accordance with this notice.
6. Special Categories of Personal Data
We do not typically collect sensitive data such as race, ethnicity, health, sexual orientation, or political opinions unless required by law or specific circumstances.
7. Failure to Provide Required Data
If we require your personal data by law or under the terms of a contract and you fail to provide it, we may not be able to fulfill the service or contract. We will notify you if this is the case.
Legal Basis for Processing Personal Data
We process personal data under the following legal bases:
8. Contractual Obligation
When you purchase services or agree to our terms, a contract is formed. We process data to:
- Verify your identity for security purposes.
- Deliver services and products.
- Provide suggestions or support related to our services.
9. Consent
In some cases, we process personal data based on your explicit consent, such as subscribing to newsletters or agreeing to non-essential cookies. You can withdraw your consent at any time by contacting us.
10. Legitimate Interests
We may process data based on legitimate business interests, ensuring that such processing does not override your rights. This includes:
- Improving services.
- Preventing fraud.
- Responding to your inquiries.
- Ensuring proper administration of our business.
11. Legal Obligation
We process data to comply with legal requirements, such as providing information to authorities when required.
12. Vital Interests
In rare cases, we may process data to protect someone’s life where other legal bases do not apply.
Sharing and Security of Data
13. Sharing Personal Data
We do not share your personal data with third parties except as outlined in this notice.
14. Job Applications
If you apply for a job, we may retain your application for up to three years. Employment-related data is retained for six years after your employment ends.
15. Third-Party Services
We may share data with service providers (e.g., payment processors, fraud prevention agencies) or business partners to fulfill services.
16. Cookies and Tracking
We use cookies to:
- Track website usage.
- Store preferences.
- Support re-marketing efforts.
You can control cookies through your browser settings.
17. Data Transfers Outside the UK
We may transfer data outside the UK in compliance with applicable data protection laws.
Your Rights and Contact Information
18. Your Rights
You have rights regarding your personal data, including access, correction, and deletion. Please visit www.knowyourprivacyrights.org for more details.
19. Complaints
If you are dissatisfied with how we handle your data, you can contact us. You also have the right to lodge a complaint with the ICO at www.ico.org.uk.
20. Retention Periods
We retain personal data only as long as necessary to:
- Provide services.
- Comply with legal obligations.
- Support legal claims.
21. Policy Updates
This privacy notice is reviewed periodically. Updates will be posted on our website.
Contact Us
If you have any questions about this privacy notice or wish to exercise your rights, please contact us at:
Email: hello@socialkite.co.uk
Address: Brunswick House, Brunswick Street, Leigh, England, WN7 2PL